CAPS is an Australian Government program. It provides a payment to eligible people, to help with some of the costs of buying continence products.

The CAPS payment rate for 2025-26 is $717.10. The payment may increase or decrease a little every year following the Government's budget process

Your CAPS payment is paid into your choice of Australian bank account. The account can belong to:

• you
• the custodial parent of a child getting CAPS
• your legal or authorised nominee

CAPS payments aren’t included in your income tax calculations.

You need to meet eligibility for the Continence Aids Payment Scheme (CAPS).

To get paid under CAPS you must meet all of the following:

• be 5 years or older
• have permanent and severe incontinence confirmed by a registered health professional
• be an Australian permanent resident or citizen for as long as you get the payment
• have an eligible neurological condition or eligible other condition that is the cause of your permanent and severe incontinence

If you have a non-neurological condition, you must also have a Pensioner Concession Card. 

• Phone: 1800 239 309